Hello Cherished Friends!
We recently made the big brave move to Quickbooks 2010 (an updated version of our billing software). With the update comes changes that affect our customers... it wasn't what we hoped for, but nothing ever is when it comes to software!
For those of you who receive your bill via email you may notice this month that your email will NOT have a PDF attachement as usual. Instead the email will prompt you to follow a link to view your invoice which takes you to our online payment site and you will be able to view/download/print you PDF file from that site. We feel this may be burdensome to some of our customers and called Quickbooks to let them know!!
There is an option to avoid this with future invoices! Hooray! toward the bottom of your email you will see a seperate box that says this:
Invoice Summary
If you'd like to see a summary of your invoice displayed here in future messages, click here.
By selecting this option, you will also receive your forms as PDF file attachments.
If you elect to have summary information displayed in the e-mail message, the sender receives confirmation when the message is viewed. Learn more
If you click the link provided it will automatically change your preference to receive attachements in the future and avoid the task of visiting our payment site in order to view your bill. Others of you who take advantage of the online payment option may find that being directed to our payment site is more convenient. Hopefully this will prove to be a great advancement in our services and not create confusion for any of our customers.
If you have further questions or concerns feel free to contact us via phone, email, or blog!
Brittney Mendez
L.iving W.aters
Pool Service and Repair
Pest Control
P.S. Have you hugged your pool guy lately? Haha!
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